Privacy Policy

1. Introduction

AixTech OÜ (registration number 16601823) ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and Estonian Personal Data Protection Act.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number)
• Company information and job title
• Project details and requirements
• Communication preferences
• Technical information about your device and browser

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website
• Cookie data (see our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our engineering services
• To respond to your inquiries and project requests
• To send you relevant business communications
• To comply with legal obligations
• To analyze website usage and improve user experience
• To protect against fraud and ensure security

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To fulfill our contractual obligations
• Legitimate interest: To operate our business and provide services
• Consent: When you provide explicit consent for specific purposes
• Legal compliance: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our website and conducting business
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access or disclosure
• Accidental loss or destruction
• Malicious attacks
• Unlawful processing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Contact information: Until you withdraw consent or request deletion
• Project data: For the duration of the project plus 7 years for legal compliance
• Website analytics: Up to 2 years
• Marketing communications: Until you unsubscribe

8. Your Rights

Under GDPR, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interest
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including Azerbaijan in connection with our engineering services. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate if you believe your data protection rights have been violated:

Estonian Data Protection Inspectorate
Website: www.aki.ee
Email: [email protected]